Strategy

Human factors & usability

Engenious helps clients avoid product flops and safety recalls by gathering key Human Factors insights early in the new product lifecycle. You understand your users better, how they work and how your new products can become an essential part of their day with human factors research provided by Engenious Design. Our human factors team understands clinical workflows and collaborates with clinicians in all the environments where healthcare is delivered. From homecare to critical care and surgery, our team goes and sees. We get into the field and observe clinicians and patients in real life scenarios where your products need to perform.  

You understand that successful products require a deep understanding of how patients and clinicians interact with a device. Products fail when they aren’t designed to meet pain points and practical needs of users. You avoid missteps by bringing Engenious in to conduct formative user research early, so you know their true needs – forming and informing design direction and product strategy. And summative research from Engenious helps validate that product solutions truly address user needs that even the users can’t articulate.

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Voice of the customer

We listen to what users say, but we also observe what they do. That means getting into the field directly, from ASCs to ORs to home care settings. We also have local simulation hospital space where we can confidentially study workflows and capture unspoken but critical VOC.

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Market & product roadmap

What to build is just as important is how to build it. Engenious helps product managers decide what to build next, with evidence to support their decisions. We map the clinical and competitive landscape, pressure-test opportunities, and help clients translate data into a product roadmap and requirements grounded in what users and the market actually need.

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Design research

Engenious clients create better products when they have a deeper understanding of the market. The Engenious team does the legwork to help clients understand users, use cases, competitive landscape, and business stakeholder objectives to create market-winning new products. We provide decision support to give you clarity in decision-making so you can grow revenue, build market share and innovate for your customers.

Market strategy

Engenious clients grow revenue by knowing what product to make next, with help from Engenious. This is where the Engenious team comes in to help you. Strategic clarity means not wasting time and money guessing at what the market wants. We  understand the competitive landscape and user pain points from a fresh perspective. Be confident in your strategy, with data gathering and insights provided by the Engenious team, so you can make well-informed market strategy decisions.  

When the path forward isn’t clear, our team does the work to uncover new data and fresh perspectives on how to grow your market share or enter new markets and win. You get market insights separated from the noise for strategic clarity.

Product management

Clients get help from Engenious so they can make data-based decisions about product strategy.  Engenious does the legwork that informs product roadmaps, and product features that address unmet needs in their market.  

Engenious helps clients by recruiting, observing and interviewing users to uncover pain points that lead to product innovation. Engenious builds clinician panels who act as design partners to inform needs and react to design concepts in ways that help refine products before they launch.  

At the same time, Engenious helps clients understand the needs of their own internal stakeholders to also meet the needs of their organization.  

Engenious clients tap our team for independent analysis of the competitive landscape and  review of competitor products.  

All of this discovery work arms Product Managers to articulate a clear product vision, and establish detail product requirements.  

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